Acceptance of Terms: By using the Perfect Score website, you agree to these terms and conditions. If you do not agree, please do not use our site.

Service Description: Perfect Score provides financial education and debt management services, including personalised guidance on managing finances, improving credit profiles, and credit monitoring. Services are delivered through various communication channels during our normal business hours.

Privacy and Data Protection: We are committed to protecting your privacy. Any personal information you provide to us will be handled in compliance with the Australian Privacy Act 1988 and our Privacy Policy, available on our website.

User Obligations: You agree to provide accurate and complete information when required and to maintain the confidentiality of your login credentials. You are responsible for all activities under your account.

Fees and Payments: Users of Perfect Score's services agree to adhere to the fee structure as outlined on our website or as communicated during the engagement process. Fees are subject to change with prior notice.

Cancellation and Refund Policy: Details regarding our service, cancellation, and refund policies are available on our website. For cancellations requests, send a detailed email to support@perfectscore.com.au outlining your situation for consideration.

Intellectual Property: The content on the Perfect Score website, including text, graphics, logos, and images, is the property of Perfect Score or its content suppliers and is protected by intellectual property laws.

Prohibited Use: You may not use the website for any unlawful purpose, to solicit others to perform or participate in unlawful acts, or to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

Complaints and Dispute Resolution: If you have any complaints, we sincerely apologise and will work with you to resolve your complaint quickly and amicably. Please contact us via email at support@perfectscore.com.au with detailed information about your complaint. We aim to resolve complaints efficiently and effectively. Further recourse is available by contacting the Australian Financial Complaints Authority (AFCA) if necessary.

Amendments to Terms: Perfect Score reserves the right to amend these terms and conditions at any time. Your continued use of the website following any changes signifies your acceptance of those changes.

Contact Information: For any queries or further information regarding our services or these terms, please contact us at the details provided on our website.

By using the Perfect Score website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.